Turn your call center into a live performance arena!
Performance! Call Center Dashboard (PCCD) is a real-time performance and gamification platform designed for lead-generating call centers.
Live rankings, visible targets, recognition and reporting that keep agents competing and managers in control..
output uplift
to live TV
integration
Everything your floor needs to compete on one screen
Performance! takes the energy of a game-style leaderboard and applies it to the lead gen floor.
Live Daily Leaderboard
Every lead lands on the board the instant it is logged. The whole floor sees who is leading and who is climbing.
Top Agent Spotlight
The day's leader takes the throne with a glowing spotlight, crown and streak badge the entire room can see.
Streak Tracking
Reward consistency, not just one big day. Daily and long-run streaks keep top performers pushing.
Targets & Progress
Daily target, total leads and live progress percentage keep the team clear on the goal.
Monthly & Weekly Trackers
Monthly leaderboards, weekly lead trackers and month-to-date targets show the bigger picture.
Team & Agent Reports
Turn daily activity into clean reports for the whole team or a single agent, ready for review.
Announcements
Push live messages and motivation straight to the board without leaving the admin panel.
Manager Admin Panel
Edit the board, set targets, add agents and manage your floor from one supervisor control center.
TV Pairing
Generate a pairing code and put the live board on any browser screen in seconds.
Choose how your floor feeds the board
Start simple with manual or CSV updates, then move into Agent Console or API integration when you want live lead capture built into the workflow.
Manual Entry
Supervisors can adjust totals directly when the floor needs a quick manual update.
Upload leads CSV
Drop in campaign results and refresh the live board without rebuilding the floor.
Agents submit leads
Give agents a compact console so each qualified lead can update the board instantly.
Connect your workflow
Plug Performance! into your CRM, dialer, WhatsApp flow or lead process with custom integration.
A command center built to be seen across the room
Glowing, high-contrast and readable from anywhere. Scrolling leaderboards & message of the day, animated visuals & public announcements, the dashboard is ALIVE! Complete with admin control center and multi-campaign support.
Admin Control Panel
Manage campaigns, agent profiles, set targets and run the floor from one panel.
Detailed Reporting
Company-wide performance, campaign totals and agent reporting. All based on leads!
Lead capture built for the agent desk
Agents can submit qualified leads from a focused console while the live board updates for the whole floor.
Built for the biggest screen on the floor
Performance! works because the scoreboard is visible. Put it front and center where every agent can see the rankings move, the crown change hands, and the target get closer in real time.
Agents are motivated by climbing, defending their position, breaking streaks and being recognised by their peers. The larger the screen, the stronger the pull.
Public Recognition
Top performers are seen by the whole floor, not hidden in a report nobody opens.
Visible Competition
Agents can see who is climbing, who is defending first place, and who is close enough to catch.
Progress Worth Chasing
No unnecessary metrics. Every number on the screen points to a win worth fighting for.
Visibility the whole room can feel
We put it on the wall and the floor polices itself now. Nobody wants to slide down the board.
Daily targets used to live in a spreadsheet nobody opened. Now they are glowing on every screen.
The reports give me everything I need for one-to-ones. Agents can see exactly where they stand.
Get ready to transform your lead center.
Performance! customers gets the full platform plus 10 agent licenses for $99 / R1,589 per month. Additional licenses are available in-app at $7.99 / R129 each, per month.
Need seamless API workflow integration, custom rollout terms, or pricing built around your existing systems? Talk to us about Enterprise.
| Compare plans | Most popularPerformance! PackageFull platform access with 10 agent licenses included. R1 589/ mo Buy Performance! Package | EnterpriseLarge Scale Integration Let's talk Custom pricing Contact a representative |
|---|---|---|
| Platform subscription | $99 / R1,589 monthly | Negotiated rollout |
| Agent licensing | 10 included; additional licenses $7.99 / R129 each, billed in-app | Custom volume |
| User accounts | 5 | 5 |
| Live daily leaderboard | ||
| Daily target tracking | ||
| Top agent spotlight | ||
| Screen pairing | Unlimited | Unlimited |
| CSV upload | ||
| Streak tracking | ||
| Monthly and weekly trackers | ||
| Team and agent reports | ||
| Announcements | ||
| Admin Control Panel | ||
| Multiple campaigns | Unlimited | Unlimited |
| API workflow integration | Talk to us | Full integration |
| Brand setup | Included | Included |
| Support | Priority | Priority |